Privacy Policy

1. Introduction

The Aussie Finish ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Vehicle details
• Any information you provide when requesting a quote or booking a service

3. How We Collect Information

We collect personal information when you:

• Submit a lead form or enquiry
• Contact us via phone, email, or social media
• Book or purchase our services
• Interact with our website or advertising

4. Why We Collect Your Information

We collect and use your information to:

• Provide quotes and services
• Contact you regarding bookings or enquiries
• Improve our services and customer experience
• Send important updates related to our business

We will not use your information for any purpose other than what is stated unless required or permitted by law.

5. Disclosure of Information

We do not sell your personal information. We may share your information with trusted third parties where necessary, such as:

• Payment processors
• Booking or CRM systems
• Service providers who assist in operating our business

We may also disclose information if required by law.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if needed. To make a request, please contact us using the details below.

8. Cookies and Website Data

Our website may use cookies to improve user experience and track website performance. You can disable cookies in your browser settings if you prefer.

9. Marketing Communications

We may contact you with marketing materials related to our services. You can opt out at any time by contacting us or using the unsubscribe option (where applicable).

10. Complaints

If you have a complaint about how we handle your personal information, please contact us. We will respond and attempt to resolve your issue promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

The Aussie Finish

• Email: Theaussiefinish@gmail.com
• Phone: 0492 862 133

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.